AOL Broadband

July 10th, 2009 Leave a comment Go to comments

About AOL Broadband

AOL (America Online) UK is a well-established broadband provider in the UK. Its parent company AOL Europe is based in Luxembourg.

The company offers broadband and phone services in the UK since 1996. Its broadband packages are popular for wireless support, free wireless router offers, easy Pay As You Go options, parental controls and free phone calls.

AOL broadband division in the UK is owned by the Carphone Warehouse. The ISP has a customer base of 1.7 million in the UK.

Provider Details

Broadband type: ADSL fixed line broadband

Broadband packages; AOL Wireless, AOL Wireless Flex

Requires BT line: Yes

Local loop unbundled (LLU) lines: Yes

Speed: 8Mbps

Download limit: 10GB

Free Wireless router: Yes

Free phone calls: Yes

Contract length: 18 & 24 months

No contract option: Yes

Pay As You Go option: Yes

MAC support: MAC OSX 10.3 or above

Free connection: Only when you sign up for contracts

First Year cost: £100 – £180

Customer support: Free telephone support from AOL phone. AOL Live Help service

Customer Contact: 0800 049 4404

Awards: Best No Contract Broadband – 2008

Customer Satisfaction: Average or Below Average