PlusNet ISP reduces broadband contract length from 18 to 12 months
Plusnet ISP has reduced the length of the contracts of its broadband offerings from 12 to 18 months.
The cancellation policy has also been amended by the ISP. According to the new policy, Plusnet customers can terminate their service at anytime without the need to pay for the outstanding subscription that they owe to the provider. However, they would need to pay for just any setup cost or for any hardware they took durig the contract.
New cancellation policy would apply to new Plusnet home broadband customers as well as the existing customers.
PlusNet currently offers broadband only and broadband & home bundles to its customers. Its broadband packages include evening and weekend local, national calls to customers as well as 300 minutes of international calls.
Anthony Vollmer, CEO of Plusnet, said:
“Moving to shorter commitment periods allows customers so much more flexibility. We want our customers to stay with us because they love our phone and broadband products, not because we have tied them into lengthy contracts”